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How to Fix Error: System stuck on black screen when installing RHEL* 6.8 and RHEL* 6.9 Operating System

Content Type: Troubleshooting   |   Article ID: 000031570   |   Last Reviewed: 07/07/2022

What am I seeing?

I'm unable to continue installing the Red Hat Enterprise Linux* (RHEL*) 6.8 and RHEL 6.9 operating system when the system is stuck on black screen.

How to fix it.

  1. Restart the system.
  2. Go to system's BIOS setup > Boot Maintenance Manager > Advanced Boot Options > Video BIOS and change UEFI boot mode to LEGACY.
  3. Restart and boot to installation media.
  4. Add nomodeset xdriver=vesa brokenmodules=ast as boot options.
  5. Follow the regular installation process.
  6. When prompted to reboot, add nomodeset xdriver=vesa brokenmodules=ast as boot options again before booting to operating system.
  7. Install AST2500 v1.03 drivers by running the auto-update.nsh file found in the Linux folder of the drivers.
  8. After installing the driver, the system will boot normally to operating system.

Related Products

This article applies to 23 products.
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Intel® Compute Module HNS2600BPS Intel® Compute Module HNS2600BPQ24R Intel® Server Board S2600STBR Intel® Compute Module HNS2600BPBLC24 Intel® Compute Module HNS2600BPSR Intel® Compute Module HNS2600BPB24 Intel® Compute Module HNS2600BPBLC Intel® Compute Module HNS2600BPB24R Intel® Server Board S2600STB Intel® Server Board S2600STQ Intel® Server Board S2600STQR Intel® Server Board S2600STK Intel® Compute Module HNS2600BPQ Intel® Server Board S2600STS Intel® Compute Module HNS2600BPS24 Intel® Compute Module HNS2600BPS24R Intel® Compute Module HNS2600BPQ24 Intel® Compute Module HNS2600BPB Intel® Compute Module HNS2600BPBLC24R Intel® Compute Module HNS2600BPBLCR Intel® Compute Module HNS2600BPQR

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