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Error Codes 10, 22, 28, 31, 39, 43, 45 or 48 in Device Manager for Intel Wireless Wi-Fi or Bluetooth Devices

Content Type: Troubleshooting   |   Article ID: 000031150   |   Last Reviewed: 10/06/2026
Description Resolution

Environment

Operating System

Windows® 10*, Windows 11* Family, Windows® 10, 32-bit*, Windows® 10, 64-bit*
Windows 10, Windows 11.

Description

After a recent Windows update or network disconnection, a yellow warning icon appears next to my Intel® Wi-Fi or Bluetooth device in Device Manager, indicating one of the following error codes.

Resolution

Important

Intel recommends updating your Intel® Wi-Fi or Bluetooth drivers to the latest version to address several of these error codes. Before proceeding, Intel strongly recommends contacting Microsoft and following their recommendations, as this may include a clean installation of the operating system. If you are following a clean installation process, download your drivers before uninstalling them. Intel also recommends testing with your Original Equipment Manufacturer (OEM) drivers first. If the error persists after reinstalling OEM drivers, try the Intel generic drivers for Wi-Fi or Bluetooth adapters. You can automatically update your drivers using the Intel® Driver & Support Assistant.

  1. Perform a cold reboot as the first troubleshooting step. Fully shut down your device, remove all sources of power (including the battery if applicable), then power the device back on.
  2. Identify which Wi-Fi adapter and Bluetooth device your system is using, then install the latest drivers or perform a clean installation to remove any previous installation files that might cause conflicts:
  3. Make sure your wireless function is activated. Refer to Connect to a Wi-Fi network in Windows for guidance.
  4. Update your system BIOS to the latest version.
    • For motherboards, contact your motherboard manufacturer.
    • For laptops, All-In-Ones, or notebooks, contact your OEM for BIOS update support. Refer to Computer Manufacturer Support Websites for assistance.
  5. Reset your BIOS to defaults.
    • For motherboards, contact your motherboard manufacturer.
    • For laptops, All-In-Ones, or notebooks, contact your OEM for BIOS update support. Refer to Computer Manufacturer Support Websites for assistance.
  6. Check and enable the Bluetooth component from your BIOS setup.
  7. Install all available Windows Updates.
  8. Reboot your PC.
  9. Restore your system from a restore point. If the issue started recently and a restore point is available, restore your system to a point before the problem began. Refer to Recovery options in Windows for guidance.
  10. Reset your PC. If the issue persists after completing all troubleshooting steps, back up your personal files and reset your PC to its original configuration. Refer to Recovery options in Windows for guidance.
  11. If the error still appears after completing all steps, contact your OEM for additional support.

Related Products

This article applies to 108 products.
Intel® Tri-Band Wireless-AC 18260 Intel® Wi-Fi 6 AX200 (Gig+) Intel® Wi-Fi 6 AX201 (Gig+) Intel® Killer™ Wi-Fi 7 BE1750 (i/s) Intel® Wi-Fi 7 R2 Series Intel® Dual Band Wireless-AC 7265 Intel® Wireless 9000 Series Intel® Killer™ Wi-Fi 6 AX1650 (i/s) Intel® Wireless-AC 9560 Intel® Killer™ Wi-Fi 7 BE1735 (x/i) Intel® Wi-Fi 7 BE200 Intel® Killer™ Wi-Fi 6E AX1675 (x/w) Intel® Wi-Fi 7 BE213 Intel® Wi-Fi 6 AX203 Intel® Dual Band Wireless-AC 3168 Intel® Wireless 3100 Series Intel® Killer™ Wi-Fi 6E AX1690 (i/s) Intel® Wi-Fi 6E AX210 (Gig+) Embedded Kit Intel® Wi-Fi 7 Series Intel® Wi-Fi 6E Products Wireless Software Intel® Wi-Fi 6 Products Intel® Killer™ Performance Suite Beta Intel® Tri-Band Wireless-AC 17265 Intel® Wireless 7200 Series Legacy Intel® Wireless Products Intel® Dual Band Wireless-AC 3165 Intel® Wi-Fi 6E AX210 (Gig+) Industrial Kit Intel® Wireless-N 7265 Intel® Wireless 8000 Series Intel® Killer™ Performance Suite Intel® Wireless-AC 9461 Intel® Killer™ Wi-Fi 6 AX1650 (x/w) Intel® Killer™ Wi-Fi 6E AX1675 (i/s) Intel® Wi-Fi 7 BE202 Intel® Killer™ Intelligence Center Intel® Wi-Fi 7 Products Intel® Wireless Gigabit 11000 Intel® Killer™ Wireless-AC 1550 Intel® Wireless Series Intel® Dual Band Wireless-AC 9260 Industrial IoT Kit Intel® Wi-Fi 6 AX101 Intel® Wi-Fi 7 BE200 Embedded Intel® PROSet/Wireless Software Intel® Centrino® Ultimate-N 6300, Dual Band Intel® Killer™ WiFi AX1650 PCIe card Intel® Wireless-AC 9462 Intel® Wi-Fi 7 BE211 Intel® Killer™ Wi-Fi Series Intel® Dual Band Wireless-N 7265 Intel® Tri-Band Wireless-AC 17000 Series Intel® Wireless Gigabit 11100 VR Intel® Wireless-AC Products Intel® Killer™ Wi-Fi Products Intel® Killer™ Wi-Fi 6E AX1675 PCIe Card Intel® Killer™ Wi-Fi 7 BE1775 (i/s) Intel® Wi-Fi 6 AX231 Intel® Tri-Band Wireless-AC 18265 Intel® Killer™ Wi-Fi 7 BE1730x Intel® Killer™ Software Intel® Wireless Gigabit 11000 Series Intel® Connectivity Performance Suite Intel® Wi-Fi 6 Series Intel® Wireless Gateway Series Intel® Wi-Fi 6 (Gig+) Desktop Kit Intel® Wireless-AC 9260 Intel® Wi-Fi 7 BE201 Intel® Tri-Band Wireless-AC 18000 Series Intel® Killer™ Wi-Fi 7 BE1750 (x/w) Intel® Killer™ Wi-Fi 6 AX500-DBS

Discontinued Products

Intel® Centrino® Wireless-N 2230, Single Band Intel® Centrino® Wireless-N 130, Single Band Intel® Centrino® Wireless-N 2200 for Desktop Intel® Centrino® Wireless-N 2200, Single Band Intel® Centrino® Advanced-N 6205 for Desktop Intel® WiMAX/WiFi Link 5350 Intel® My WiFi Dashboard Intel® Dual Band Wireless-AC 7260 for Desktop Intel® Wireless Gateway Intel® Dual Band Wireless-AC 7260 Intel® Centrino® Wireless-N 1000, Single Band Intel® Dual Band Wireless-AC 3160 Intel® WiMAX/WiFi Link 5150 Intel® Centrino® Advanced-N 6200, Dual Band Intel® Centrino® Wireless-N + WiMAX 6150, Single Band Intel® WiFi Link 5300 Intel® Centrino® Advanced-N 6235, Dual Band Intel® Centrino® Wireless-N 135, Single Band Intel® Wireless-N 7260 Intel® Centrino® Advanced-N 6230, Dual Band Intel® Centrino® Wireless-N 100 Intel® Centrino® Advanced-N 6205, Dual Band Intel® Dual Band Wireless-N 7260 Intel® Wireless WiFi Link 4965AGN Intel® Centrino® Advanced-N + WiMAX 6250, Dual Band Legacy Intel® Killer™ Wireless Products Intel® Dual Band Wireless-AC 8260 Intel® PRO/Wireless 3945ABG Network Connection Intel® Centrino® Advanced-N 6200 Intel® Centrino® Wireless-N 105, Single Band Intel® WiFi Link 5100 Intel® Centrino® Ultimate-N 6300 Intel® Dual Band Wireless-AC 8265 Desktop Kit Intel® Centrino® Wireless-N 100, Single Band Intel® WiFi Link 1000 Intel® Centrino® Wireless-N 1030, Single Band Intel® Centrino® Wireless-N 1000 Intel® Dual Band Wireless-AC 8265

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