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Unable to Update the Firmware of OEM SSDs with Intel® SSD Management Tools

Content Type: Troubleshooting   |   Article ID: 000030962   |   Last Reviewed: 02/28/2025

Environment

Any SSD marked as OEM (non-Intel) drive.

Description

How to update firmware of original equipment manufacturer (OEM) solid state drive with Intel tools.

Resolution

Original equipment manufacturer (OEM) drives have specific firmware built for their purposes/system designs. Therefore it is not possible to update the firmware of these drives using the Intel® SSD Management tools.

Contact the manufacturer for any firmware updates of their drives.

Additional information

Some Intel SSDs have custom firmware versions build for specific OEM vendors, such as Lenovo, HP, Dell and others. These custom firmware versions are also considered OEM firmwares, therefore cannot be updated with the Intel SSD Management tools.

The Intel SSD Management tools update only generic Intel firmware versions.

Related Products

This article applies to 2 products.