Troubleshooting for optimal gaming experience
How to correct a drop on FPS (Frames per second) and high processor usage while gaming in a compatible set-up that meets software requirements.
- Verify compatibility within the components.
- Verify the game's minimum requirements.
- Contact the manufacturer of the graphics processing unit (GPU) in order to get optimal configurations. If you are running the game using Intel® integrated graphics, visit gameplay.intel.com to check the best recommended settings.
- Install the latest graphics drivers for your graphics processing unit (GPU).
- Try rolling back the graphics driver to a previous version in case newer drivers are causing the game to crash.
- Confirm that the processor passes the Intel® Processor Diagnostic Tool test.
- Confirm that no other heavy workload programs are running in the background while playing.
- Open the Task Manager (Ctrl+Shift+Esc), then click the CPU and Memory tabs to check whether anything is using up large chunks of your CPU or RAM (for instance, a web browser with many tabs open).
- Keep the operating system up to date.
- Check with the game developer for the latest patches and updates.
- There are third-party applications available online that should allow you to monitor GPU, CPU and RAM usage and temperatures while in-game.
- Repair installs
- If performance issues in one game are unusually severe, try repairing the installation. In Steam*, you can do so by opening the Library tab, right-clicking the game, and then clicking “Properties.” Once in the Properties window, click the “Local Files” tab, then “Verify Integrity of Game Files.”
Random access memory (RMA) type and quantity of sticks installed might cause a bottleneck