Article ID: 000030302 Content Type: Troubleshooting Last Reviewed: 07/26/2021

How to Correct Drop on FPS (Frames Per Second) and High CPU Usage While Gaming on an Intel Processor


Troubleshooting for optimal gaming experience


How to correct a drop on FPS (Frames per second) and high processor usage while gaming in a compatible set-up that meets software requirements.

  • Verify compatibility within the components.
  • Verify the game's minimum requirements.
  • Contact the manufacturer of the graphics processing unit (GPU) in order to get optimal configurations. If you are running the game using Intel® integrated graphics, visit to check the best recommended settings.
  • Install the latest graphics drivers for your graphics processing unit (GPU).
  • Try rolling back the graphics driver to a previous version in case newer drivers are causing the game to crash.
  • Confirm that the processor passes the Intel® Processor Diagnostic Tool test.
  • Confirm that no other heavy workload programs are running in the background while playing.
    • Open the Task Manager (Ctrl+Shift+Esc), then click the CPU and Memory tabs to check whether anything is using up large chunks of your CPU or RAM (for instance, a web browser with many tabs open).
  • Keep the operating system up to date.
  • Check with the game developer for the latest patches and updates.
  • There are third-party applications available online that should allow you to monitor GPU, CPU and RAM usage and temperatures while in-game.
  • Repair installs
    • If performance issues in one game are unusually severe, try repairing the installation. In Steam*, you can do so by opening the Library tab, right-clicking the game, and then clicking “Properties.” Once in the Properties window, click the “Local Files” tab, then “Verify Integrity of Game Files.”
Additional information

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