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How do I Correct a Drop on FPS (Frames Per Second) and High CPU Usage While Gaming on an Intel Processor?

Content Type: Troubleshooting   |   Article ID: 000030302   |   Last Reviewed: 05/08/2024
Description Resolution Additional information

Environment

Operating System

Windows® 10, 64-bit*

Description

Unable to correct a drop on FPS (Frames per second) and high processor usage while gaming in a compatible setup that meets software requirements.

Resolution

  • Verify compatibility within the components.
  • Verify the game's minimum requirements.
  • Contact the manufacturer of the graphics processing unit (GPU) in order to get optimal configurations. If you are running the game using Intel integrated graphics, make sure it fulfills the system requirements.
  • Install the latest graphics drivers for your GPU.
  • Try rolling back the graphics driver to a previous version in case newer drivers are causing the game to crash.
  • Confirm that the processor passes the Intel® Processor Diagnostic Tool test.
  • Confirm that no other heavy workload programs are running in the background while playing.
    1. Open the Task Manager (Ctrl+Shift+Esc).
    2. Click the CPU and Memory tabs to check whether anything is using up large chunks of your CPU or RAM (for instance, a web browser with many tabs open).
  • Keep the operating system up to date.
  • Check with the game developer for the latest patches and updates.
  • Third-party applications are available online that should allow you to monitor GPU, CPU, and RAM usage and temperatures while in-game.
  • Repair installations
    1. If performance issues in one game are unusually severe, try repairing the installation. In Steam*, you can do so by opening the Library tab.
    2. Right-click the game.
    3. Click Properties.
    4. Once in the Properties window, click the Local Files tab, and then click Verify Integrity of Game Files.
  • For the Fortnite* game
    • Uncheck frame rate limit.
  • For online Games 
    • Check the game developer website for suggested network speed in playing the game. Then check if your network will meet the required speed to play in optimum gameplay.

Additional information

NoteRandom-access memory (RAM) type and quantity of sticks installed might cause a bottleneck.

Related Products

This article applies to 36 products.
Intel® HD Graphics 5300 Intel® HD Graphics 5500 Intel® Iris® Plus Graphics 655 Intel® HD Graphics 505 Intel® Iris® Pro Graphics 6200 Intel® UHD Graphics 610 Intel® Iris® Plus Graphics 645 Intel® UHD Graphics 630 Intel® UHD Graphics 620 Intel® Iris® Graphics 6100 Intel® Iris® Pro Graphics Family Intel® Iris® Plus Graphics Family Intel® HD Graphics 500 Intel® HD Graphics 510 Intel® UHD Graphics 615

Discontinued Products

Intel® Iris® Pro Graphics 5200 Intel® HD Graphics 2000 Intel® HD Graphics 4000 Intel® HD Graphics 2500 Intel® HD Graphics 4600 Intel® HD Graphics 520 Intel® Iris® Plus Graphics 640 Intel® HD Graphics 530 Intel® HD Graphics 4200 Intel® HD Graphics 3000 Intel® HD Graphics 5000 Intel® Iris® Graphics 550 Intel® HD Graphics 620 Intel® HD Graphics 615 Intel® HD Graphics 630 Intel® HD Graphics 4400 Intel® Iris® Pro Graphics 580 Intel® Iris® Graphics 540 Intel® HD Graphics 515 Intel® HD Graphics 610 Intel® Iris® Plus Graphics 650

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