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TA-1131: System Throttling and System Event Log (SEL) Events Generated by the 2130W Power Supplies

Content Type: Troubleshooting   |   Article ID: 000026748   |   Last Reviewed: 05/25/2018
TA-1131: System throttling and System Event Log (SEL) events generated by the 2130W Power Supplies (PDF) PDF icon

See the PDF above for:

  • The details of this Technical Advisory
  • The affected products and impacted products when connected to affected products
  • Updated root cause and where to get firmware that resolves the issue

Intel has received numerous reports from customers of unexpected and severe system CPU throttling on the identified products. The event is also coupled with a Power Supply Amber LED warning (1 Hz blink pattern) status generated by the event. A check of the System Event Log (SEL) shows a PSU Predictive Failure, an Over Temperature condition, or a SmART-CLST event.

This anomaly occurs only in systems and chassis configured with the 2130W Power Supplies. All 2130W PSUs and all versions of 2130W PSU firmware are susceptible to this issue. Systems configured with other Power Supplies are unaffected by this issue.

Size: 127 KB
Date: May 2018

Note: PDF files require Adobe Acrobat Reader*.

Intel recommends that customers impacted by this Technical Advisory implement the AC cycle and Intelligent Platform Management Interface (IPMI)-based workaround. This workaround is pending the release of the new power supply unit (PSU) firmware. Expect the new PSU firmware to be released in the next platform release for the affected platforms. Contact your Intel Support representative for the details of release and schedule.

Related Products

This article applies to 57 products.
Intel® Server Board S2600KP Family Intel® Compute Module HNS2600TP Family Intel® Compute Module HNS2600KP Family Intel® Server Chassis H2000 Family Intel® Server Board S2600TP Family Intel® Server System S2600BPR Family Intel® Server Board S2600BPR

Discontinued Products

Intel® Compute Module HNS2600BPS Intel® Server Board S2600KPF Intel® Compute Module HNS2600TPR Intel® Compute Module HNS2600BPBLC24 Intel® Compute Module HNS2600BPSR Intel® Server Board S2600BPQ Intel® Compute Module HNS2600BPB24 Intel® Compute Module HNS2600BPBLC Intel® Compute Module HNS2600BPB24R Intel® Server Board S2600BPQR Intel® Compute Module HNS2600TP Intel® Server Board S2600TPFR Intel® Compute Module HNS7200APR Intel® Server Board S2600KPFR Intel® Server Board S2600BPB Intel® Compute Module HNS2600KPF Intel® Compute Module HNS2600BPQ Intel® Compute Module HNS2600TP24S Intel® Compute Module HNS2600BPS24 Intel® Compute Module HNS2600KP Intel® Compute Module HNS2600BPS24R Intel® Server Board S2600TPR Intel® Compute Module HNS2600BPB Intel® Compute Module HNS7200APL Intel® Compute Module HNS2600BPBLC24R Intel® Server Board S2600TPF Intel® Server Board S2600KP Intel® Compute Module HNS2600KPR Intel® Compute Module HNS2600BPQR Intel® Compute Module HNS2600BPQ24R Intel® Compute Module HNS7200APF Intel® Compute Module HNS2600TP24 Intel® Compute Module HNS2600TP24SR Intel® Compute Module HNS2600TP24R Intel® Server Board S2600KPR Intel® Compute Module HNS7200APRL Intel® Compute Module HNS7200AP Intel® Compute Module HNS2600KP24R Intel® Server Board S2600KPT Intel® Compute Module HNS7200AP Family Intel® Compute Module HNS2600KP24 Intel® Server Board S2600BPSR Intel® Server Board S2600BPBR Intel® Server Board S2600TP Intel® Compute Module HNS2600BPQ24 Intel® Compute Module HNS2600KPFR Intel® Compute Module HNS2600TPFR Intel® Compute Module HNS2600BPBLCR Intel® Compute Module HNS2600TPF Intel® Server Board S2600BPS

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