How to Identify the Graphics Hardware Stepping


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To get the Hardware Stepping for your Intel® Graphics Controller in Windows® 10, Windows 8.1*, 8* and 7*:

  1. Open the Device Manager.
    Access Device Manager by pressing the Windows and R keys on the keyboard.
    The Run window opens. Type devmgmt.msc and click OK.

    Run window

  2. Double-click Display adapters.

    Device Manager Window

  3. Right-click Intel® HD Graphics… and select Properties.

    Device Manager Window

  4. Select the Details tab, then select Hardware Ids in the Property drop-down.

    Intel HD Graphics 5500 Properties

  5. The information displayed corresponds to the Intel® Graphics Controller hardware. You can right-click any of the values listed for Select All and Copy options. You can paste the information onto your report to the Graphics Support team.