Intel customer support (ICS) agents need the system product code and serial number in order to provide service. The Intel® Data Center Blocks (Intel® DCB) Product Code and Serial Number are available on a sticker on the outside of the chassis. The sticker typically has two barcodes at the top. Above the first barcode is the product code while the system serial number is above the second barcode. See below photo as an example.
|Intel® Server Products Part Number or Serial Number Finder|
|Intel® DCB Warranty and Support Product Brief|
|Intel® Data Center Blocks Support Page|