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Support Options for Intel® Active Management Technology (AMT), Intel® Intel Management Engine Interface (ME), and Intel® vPro

Content Type: Product Information & Documentation   |   Article ID: 000006324   |   Last Reviewed: 10/16/2025

How do I submit a ticket for Intel® Active Management Technology issues?
You can submit and manage your own support tickets at Intel® Business Support.  After completing a brief enrollment form, Intel engineers handle your tickets directly. You can track the status of your open tickets and view a history of previous ones.

What if I choose not to enroll?
If you choose not to enroll, you can participate in the Intel® vPro™ Expert Center community to share knowledge and collaborate on common problems.

Note Intel engineers do not aid this community; therefore, enrollment is highly recommended.