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Intel® Active System Console v4.4 and Intel® Multi-Server Manager v1.0 Denial of Service

Intel ID INTEL-SA-00029
Product family Intel® Active System Console v4.4, Intel® Multi-Server Manager v1.0
Impact of vulnerability Denial of Service
Severity rating Important
Original release Aug 08, 2011
Last revised Aug 08, 2011


Intel® Active System Console is a lightweight console that gives basic server hardware healthy monitoring capabilities on single server. Intel® Multi-Server Manager allows IT administrators to manage server hardware healthy for group of servers from a single console. Intel is releasing a software update to mitigate a denial of service issue with Intel® Active System Console version 4.4 and Intel® Multi-Server Manager version 1.0.


Under certain circumstances, a remote malicious attacker could leverage this issue in the Intel® Active System Console version 4.4 and Intel® Multi-Server Manager version 1.0 to cause the systems running the affected products to become non-responsive to legitimate users. This issue was reported by a business partner. Intel is releasing a software update to mitigate this issue.

Affected products:



Intel® Active System Console

Version 4.4

Intel® Multi-Server Manager

Version 1.0

This issue does not affect other versions of Intel® Active System Console and Intel® Multi-Server Manager.


Use the following steps to determine the version of the Intel® Active System Console and Intel® Multi-Server Manager installed:

  • Intel® Active System Console version
  • Intel® Multi-Server Manager version
    1. Login to Intel® Multi-Server Manager
    2. Click “Help” from the top of menu bar
    3. Click “About” menu. Intel® Multi-Server Manager version is shown on the popup window.


Intel has developed software update version 002 for Intel® Active System Console version 4.4 and Intel® Multi-Server Manager version 1.0 to mitigate this issue. Intel highly recommends the customers to apply this update to the affected products. Customers can obtain the software update version 002 from the URLs below:

Follow the instructions in Read Me and/or Release Note document of the software update version 002 to install the update.

Revision history:






Initial release

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