meldCX empowers businesses and individuals to create premier customer experiences through AI and intelligent edge technologies.
About the Solutions
meldCX Core Platform
The meldCX Core Platform is an enterprise platform that allows users to scale and accelerate their business by providing the architecture needed to build or re-use, deploy, and manage commercial applications for commercial devices.
App & device monitoring at your fingertips. Have a full view of your device’s health, performance, schedule content and toggle between apps. The best part? The platform is OS agnostic so you don’t need to worry about multiple OS’s!
Powered by: Intel® Core® Processors, Intel® Movidius™, Intel® OpenVINO™ Toolkit
Viana, a meldCX product
Measure your physical space like a website with Viana, a vision analytics software. Viana AI technology uses high-performance face mapping and detection that extracts and converts human data to metric data.
Have the ability to:
- Run vision analytics on your existing hardware. Viana* runs on minimal system requirements allowing you to seamlessly integrate with your existing stack
- Gather insightful data stories of your audience
- Measure the effectiveness of your programmatic DOOH campaigns
It’s completely anonymous, so no identifiable information is captured. Designed to run on minimal system requirements and can seamlessly integrate to any existing devices.
Powered by: Intel® Core® Processors, Intel® Movidius™, Intel® OpenVINO™ Toolkit
SAMi (Surface Awareness Management Intelligence)
Gone are the days of the clipboard in which cleaning staff had to tick checkboxes for proof of assignment and no way to confirm the cleaning task was completed. Instead, have access to a digital manifest and create advance reporting of cleaning activities to ensure compliance in real time– all from a single dashboard.
SAMi, a feature of Viana* a meldCX product, monitors surface areas in shared and public spaces and makes them visible, allowing for strict cleaning efforts whilst tracking compliance.
With SAMi, users will be able to:
- Monitor.
○ SAMi for Environment monitors public surface areas. Cameras track all active spaces and mark all surfaces exposed to staff and customer interaction.
○ SAMi for Kiosks monitors shared touch screens. Lightweight app running in the background tracks screen touches and marks all touch points. - Alert. When a cleanup threshold has been reached, SAMi sends an alert of the cleanup requirement.
- Clean. The assigned cleaning staff reviews the extent of the requirement and conducts the cleanup.
- Inspect. Once complete, the assigned cleaning staff inspects every marked surface and completes the checklist and a cleaning manifest can be generated.
Powered by: Intel® Core™ Processor Family, Intel® Movidius™ VPU, Intel® Distribution of OpenVINO™ Toolkit
Concept SALi Kiosk
Concept SALi (short for Smart Automated Lodgement API) is a self-service kiosk that will transform postal service and delivery by reducing the time it takes to scan the address written on a package and further automating the package delivery process.
Concept SALi kiosks use powerful machine learning and computer vision technology to scan and detect each package –– automatically verifying its size, weight, handwritten information, the sender's identity and shipping cost. This removes the guesswork, manual entry and complexity from shipping a package for customers and post office employees.
Powered by: Intel® Core® Processors, Intel® Movidius™, Intel® OpenVINO™ Toolkit
Applied IoT Made Simple with meldCX
Empower Your Digital Transformation Journey
Retail and Hospitality
Available Solutions |
Scenarios and Applications |
|---|---|
meldCX Cloud Console* |
● Check-in kiosks ● Self-service ordering kiosks ● Back of house management ● Digital wayfinding ● POS ● User interactive experiences e.g. digital jukebox |
Viana* a meldCX product |
● Digital signage content effectiveness for targeted marketing ● Physical store audience journey mapping and demographics measurement ● Cleaning compliance: Monitor device and surface touches ● Theft protection ● Inventory check |
meld canvas* |
● Digital signage ● Digital wayfinding ● Digital menu board |
Enterprise
Available Solutions |
Scenarios and Applications |
|---|---|
meldCX Cloud Console* |
● Visitor check-in kiosks ● Meeting rooms booking ● Digital wayfinding ● Warehouse systems |
Viana* a meldCX product |
● Digital signage content effectiveness for targeted marketing ● Physical space audience journey mapping and demographics measurement ● Cleaning compliance: Monitor device and surface touches ● Theft protection ● Inventory check |
meld canvas* |
● Digital signage ● Digital wayfinding ● Meeting rooms information screen |
Healthcare
Available Solutions |
Scenarios and Applications |
|---|---|
meldCX Cloud Console* |
● Patient self-service check-in kiosks ● Clinic rooms system ● Patient data management system ● Digital wayfinding ● Self-service ordering kiosks in cafeteria |
Viana* a meldCX product |
● Digital signage content effectiveness for targeted marketing ● Physical space audience journey mapping and demographics measurement ● Cleaning compliance: Monitor device and surface touches ● Theft protection ● Inventory check |
meld canvas* |
● Digital signage ● Digital wayfinding ● Patient and conference rooms information screen |
Public Service
Available Solutions |
Scenarios and Applications |
|---|---|
meldCX Cloud Console* |
● Emergency alerts to LED overpasses and state-owned digital signage ● Government building wayfinding ● Self-service kiosks |
Viana* a meldCX product |
● Digital signage content effectiveness for targeted messaging ● Physical space audience journey mapping and demographics measurement ● Public spaces cleaning compliance: Monitor device and surface touches ● Traffic measurement on streets and community areas ● Theft protection in public areas ● Inventory check |
meld canvas* |
● Digital signage ● Digital wayfinding |