Intel® Simics® Simulator for Altera® FPGAs: User Guide

ID 784383
Date 9/29/2025
Public
Document Table of Contents

4.4. Intel® Simics® Simulator for Altera® FPGAs Support

Get support for Intel® Simics® Simulator for Altera® FPGAs through Altera® Premier Support (IPS). Through IPS, you can open support cases for any of the following items:

  • Request help to exercise any supported functionality.
  • Report any problem with the Intel® Simics® simulator, Intel® Simics® interactions with Ashling* RiscFree* IDE for Altera® FPGAs, an Altera® FPGA device Intel® Simics® model, or an Altera® FPGA device virtual platform.
  • Feature requests.

When you report a problem to IPS, provide the following information:

  • The version of Intel® Simics® Simulator for Altera® FPGAs that you have installed. For instructions on determining your software version, refer to Version of the Intel Simics Simulator for Altera FPGAs Software.
  • Steps to reproduce the problem including any customization done in any of the files that are part of the default installation.
  • If possible, a tarball of your entire Intel® Simics® project directory, including any scripts and software binaries.

For information about known issues that affect Intel® Simics® Simulator for Altera® FPGAs, refer to the Altera® FPGA Knowledge Base.