How to upgrade an existing floating license manager on Linux

As of version 2.5, the Intel® Software License Manager download package for Linux* uses an installer similar to Intel software development tools.  This is a change from older versions which were simply extracted to a folder.  If you already have a pre-2.5 version of the license manager installed and running on your server, follow the steps below to upgrade to version 2.5 or higher.  

Note that starting the license manager may change the port number used by the INTEL vendor daemon.  Be sure to note the port number and exclude it from your firewall if necessary.

To install the new version using the recommended defaults:

1. Download the latest version of the Intel Software License Manager for Linux package here
   1. Also see the User's Guide for more detailed installation instructions
2. Extract the package to a temporary folder
3. Shut down the current license manager (the lmgrd and INTEL daemons should be stopped)
4. From the new license manager folder, run the installer
   1. From the command-line, run install.sh
   2. From the GUI, run install_GUI.sh
5. Enter the serial number for your license or path to existing license(s) when prompted
   1. If the installer reports that the license is not valid, run the hostname command and compare it to the hostname in the license file.  The license file hostname must contain the hostname returned by the OS (for example, a fully qualified domain name).
6. Continue with the installation using the defaults

After the installation completes successfully, the new license manager will be started automatically.  The default installation folder is /opt/intel/licenseserver.  If you entered a serial number, it will create and use the license file in /opt/intel/serverlicenses.

If you prefer to keep the existing installation and update the files manually:

Note that by following these steps you will not be able to use the new uninstall process, and it may cause difficulties with future license manager upgrades.

1. Download the latest version of the Intel Software License Manager for Linux package here
   1. Also see the User's Guide for more detailed installation instructions
2. Extract the package to a temporary folder
3. From the new license manager folder, run the installer as non-root user
4. Ignore the warning about the lmgrd service running
5. When prompted for the license, select the option to use the local license file.  Then enter the path to a valid license file.
   1. If the installer reports that the license is not valid, run the hostname command and compare it to the hostname in the license file.  The license file hostname must contain the hostname returned by the OS (for example, a fully qualified domain name).
6. You may change the installation location in the next step
7. When starting the installation, it will once again detect that lmgrd is running.  Ignore this message and continue.
8. You may see an error that it could not create folder /opt/intel/serverlicenses.  You can ignore this message.
9. After the installation completes, shut down the older license manager processes (lmgrd and INTEL daemons)
10. Copy the contents of the new licenseserver folder to your existing license manager folder (such as flexlm)
11. Restart lmgrd
12. Run lmstat -a and make sure both lmgrd and INTEL are using version 11.16.2

Have questions?

Check out the Licensing FAQ
Please visit our Get Help page for support options.