Intel Announces Application Healing, Enhancement Pack For Management Suite

AMERICAN FORK, Utah, Nov. 8, 2000 -- Intel Corporation today announced an add-on to Intel LANDesk Management Suite Version 6.4 that provides the ability to proactively manage the health of desktop applications. With this new module, network administrators receive proactive alerts identifying problem applications and computers, and have the technology to automatically repair applications in a fraction of the time previously required, which ultimately improves productivity.

Intel has also released an enhancement pack that gives network administrators improved management of Microsoft* Windows* 2000 environments, additional support for Apple* Macintosh* and significantly improved hardware inventory capabilities.

"Proactive systems management and productivity improvements are two of the most important issues for our customers in light of the ever-increasing need to reduce costs," said Robert Naegle, director of marketing, Intel Desktop Management Operation. "With the application healing add-on, Intel LANDesk Management Suite knows when users are having application problems and uses its intuitive new technology to investigate and fix the issue instantly."

New Functionality
Intel's application healing add-on module for Intel LANDesk Management Suite Version 6.4 can prevent lost productivity by proactively monitoring critical application errors when programs are being launched. The technology offers the unique ability to fix certain applications not originally deployed by Intel LANDesk products and, unlike most application healing products, LANDesk does not require the user to re-deploy applications to make them healable. In addition to alerting an administrator, the application healing module also offers several key reports to help identify problem applications and computers.

In concert with the application healing module release, Intel released an enhancement pack for Intel LANDesk Management Suite 6.4. The product offers additional client support for Microsoft Windows 2000 Server and Advanced Server products as well as providing a management console on Windows 2000 Professional. With this augmented Windows 2000 support, corporations now have the management tools necessary to help them prepare for and manage Windows 2000 deployments. The enhancement pack adds support for Apple operating systems that include Mac* OS versions 7.6 to 9.0.4, iMac*, iBook*, Mac G3 and G4, providing remote control and inventory functionality that allows administrators to manage heterogeneous environments.

The Intel LANDesk Management Suite Enhancement Pack also includes inventory scanner updates that give information technology (IT) administrators more information on the companies' desktop and server environments. For example, the inventory scanner can detect which computers have handheld PDA devices connected and report information such as the model, operating system and last synchronization date. Additional inventory information includes: installed printers, sound cards, monitors (VESA Display Data Channel standard), specified registry values, ODBC driver and DSN information, and additional processor support, including the Intel® Pentium® 4 processor. TCP/IP support has been added to ensure packets are reliably transferred during functions such as software distribution status, inventory change alerts and remote control status.

Availability
The application healing module and the enhancement pack for Intel LANDesk Management Suite Version 6.4 will be available starting Nov. 10 for download on the Internet.

Non-SSA customers may obtain information on purchasing Intel LANDesk Management Suite SSAs by calling (800) 538-3373 for U.S. and Canadian customers or (44) 1-793-402-728 for European customers.

About Intel LANDesk Management Suite 6.4
With Intel LANDesk Management Suite, IT professionals can accomplish key tasks such as distributing software applications and files, and taking control of remote desktops to fix problems. The management software can also help aid purchase decisions with accurate hardware and software inventory, help maintain compliance with software licenses and keep servers healthy and running.

Intel LANDesk Management Suite 6.4 was released in April 2000 with new enterprise software distribution capabilities, faster remote control, support for Windows 2000 Professional, Novell* NetWare* 5.1, Linux and more. Intel LANDesk Targeted Multicasting Software was also released in April 2000 to enable faster software distributions for the enterprise.

* Other names and brands may be claimed as the property of others.