Intel® Hot Swap Expander Controller Firmware Update Error 005 for Intel® Server Boards

Last Reviewed: 05-Sep-2017
Article ID: 000008159

A firmware update may fail, and display "error 005". Try each step in order.

  1. Disconnect the SES cable
  2. Confirm that the IPMB cable is connected properly between the first Intel® Hot Swap Expander Controller and the server board.
  3. Disconnect the hard drives
  4. Remove any RAID controller cards

Refer to the Enclosure Management Cabling Guide for locations of cables and headers