Base System Device Error in Windows* Device Manager

Last Reviewed: 23-Aug-2017
Article ID: 000006575

What am I seeing?
Windows* Device Manager may show Base System Device with an exclamation mark on a yellow question mark:

base system device

How to fix it
Install the latest chipset driver for your system.

What if I still have the error after installing the latest chipset driver?
If you still have the error after rebooting, download the latest Onboard Network Driver for Microsoft Windows*, unzip the file, and run:

\apps\PROSETDX\<OS version>\DxSetup.EXE

You may also install the driver without installing any PROSET software by running:

\apps\setup\SETUPBD<OS version>\SetupBD.EXE

If the issue persists, contact Intel technical support.

This article applies to:

Active Products

Intel® Server Board S2600V3KPF
Intel® Server Board S2600V3KP Family
Intel® Server Board S2600V3TP
Intel® Server Board S2600V3TPF
Intel® Server Board S2600V3TP Family