Article ID: 000093854 Content Type: Troubleshooting Last Reviewed: 11/08/2023

Why do Intel Agilex® 7 devices fail to configure and fail to fall back to the factory image after updating a RSU application image?

Environment

  • Intel® Quartus® Prime Pro Edition
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    Description

    Due to a problem in the Intel® Quartus® Prime Pro Edition Software version 22.2, you might see Intel Agilex® 7 devices fail to configure and fail to fall back to factory image after updating a RSU application image. The application image mentioned here is referring to a valid application image for another device different to the actual device used on board. 

     

    Note: If the application image itself is an invalid or corrupted image, you will see configuration fails and device configures another application image or falls back to factory image, but you will not see the problem mentioned in this KDB article.

    Resolution

    To fix this problem for Intel® Quartus® Prime Pro Edition Software version 22.2, download and install the following patch:

     

    This problem is scheduled to be fixed in a future release of Intel® Quartus® Prime Pro Edition Software.

    Related Products

    This article applies to 2 products

    Intel Agilex® 7 FPGAs and SoC FPGAs
    Intel® Stratix® 10 FPGAs and SoC FPGAs