Article ID: 000091301 Content Type: Troubleshooting Last Reviewed: 08/09/2022

Why does configuration of my Intel® Agilex™ devce fail with a SmartVID or PMBus error when using the Intel® Quartus® Prime Pro Edition Software version 22.1?

Environment

  • Intel® Quartus® Prime Pro Edition
  • BUILT IN - ARTICLE INTRO SECOND COMPONENT
    Description

    Due to a problem in the Intel® Quartus® Prime Pro Edition Software version 22.1, you might see a configuration failure of your Intel® Agilex™ device with a SmartVID or PMBus error if your design meets the following conditions at the same time:

    • Using AS configuration mode
    • Using internal oscillator as the configuration clock
    • Using PMBus host mode
    • Using Programming File Generator version 22.1 to generate bitstream from sof file

    When the issue happens, you might see an increased SmartVID or PMBus frequency. If you use TCL command according to AN 936: Executing SDM Commands via JTAG Interface to read the error message, you might see a similar error message as follow:

     

    % sdm_config_status

     Version        : 0x00160100

     MSEL[2:0]      : 001 (AS (Fast POR))

     

     Configuration pin signals:

      nSTATUS        : 1

      nCONFIG        : 1

      CONF_DONE      : 0

      INIT_DONE      : 0

      CvP_DONE       : 0

      SEU_ERROR      : 0

      HPS_WARMRESET  : 0

      HPS_COLDRESET  : 0

     

     MSEL[2:0] Table:

      3'b000 AvST x32

      3'b101 AvST x16

      3'b110 AvST x8

      3'b001 AS (Fast POR)

      3'b011 AS (Normal POR)

      3'b111 JTAG only

     

     State          : 0xf002c808

     Error location : 0x00001800

     Error detail   : 0x00000001

     

     Configuration fail!

      Major code: 0xF002

      Fail to access QSPI or PMBus voltage regulator (VID).

     

      Minor code: 0xC808

    Unknown minor code, please refer to latest Mailbox Client IP User Guide for detail.

     

    Resolution

    To fix this problem, use the Programming File Generator from the Intel® Quartus® Prime Pro Edition Software version 22.2, and download and install the following patch:

     

    This problem is scheduled to be fixed in a future release of the Intel® Quartus® Prime Pro Edition Software.

    Related Products

    This article applies to 1 products

    Intel® Agilex™ 7 FPGAs and SoC FPGAs

    Disclaimer

    1

    All postings and use of the content on this site are subject to Intel.com Terms of Use.