Article ID: 000091301 Content Type: Troubleshooting Last Reviewed: 06/20/2023

Why does configuration of my Intel Agilex® 7 device fail with a SmartVID or PMBus error when using the Intel® Quartus® Prime Pro Edition Software version 22.1?

Environment

    Intel® Quartus® Prime Pro Edition
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Description

Due to a problem in the Intel® Quartus® Prime Pro Edition Software version 22.1, you might see a configuration failure of your Intel Agilex® 7 device with a SmartVID or PMBus error if your design meets the following conditions at the same time:

  • Using AS configuration mode
  • Using an internal oscillator as the configuration clock
  • Using PMBus host mode
  • Using Programming File Generator version 22.1 to generate bitstream from sof file

You might see an increased SmartVID or PMBus frequency when the issue happens. If you use the TCL command according to AN 936: Executing SDM Commands via JTAG Interface to read the error message, you might see a similar error message as follow:

 

% sdm_config_status

 Version: 0x00160100

 MSEL[2:0]: 001 (AS (Fast POR))

 

 Configuration pin signals:

  nSTATUS: 1

  nCONFIG: 1

  CONF_DONE      : 0

  INIT_DONE      : 0

  CvP_DONE       : 0

  SEU_ERROR      : 0

  HPS_WARMRESET  : 0

  HPS_COLDRESET  : 0

 

 MSEL[2:0] Table:

  3'b000 AvST x32

  3'b101 AvST x16

  3'b110 AvST x8

  3'b001 AS (Fast POR)

  3'b011 AS (Normal POR)

  3'b111 JTAG only

 

 State: 0xf002c808

 Error location: 0x00001800

 Error detail: 0x00000001

 

 Configuration fail!

  Major code: 0xF002

  Fail to access QSPI or PMBus voltage regulator (VID).

 

  Minor code: 0xC808

Unknown minor code, please refer to latest Mailbox Client IP User Guide for detail.

 

Resolution

To fix this problem, use the Programming File Generator from the Intel® Quartus® Prime Pro Edition Software version 22.2, and download and install the following patch:

 

 

Related Products

This article applies to 1 products

Intel Agilex® 7 FPGAs and SoC FPGAs

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