Article ID: 000086799 Content Type: Troubleshooting Last Reviewed: 02/23/2018

Why is the Intel® FPGA USB Download Cable not detected by Intel Quartus® Prime Programmer when it is recognized correctly in Device Manager?

Environment

  • Intel® Quartus® Prime Pro Edition
    • BUILT IN - ARTICLE INTRO SECOND COMPONENT
    Description

    The Intel® FPGA USB Download Cable may not be detected by Intel Quartus® Prime Programmer even when it is recognized correctly in Device Manager because the version of JTAGServer running as a host is not working properly as a user mode application.

    Resolution

    To resolve this problem, use the following steps:

    1.       Run Windows in SAFE MODE

    2.       Run “msconfig” in command prompt to bring up System Configuration Window

    3.       In Service tab, disable “Altera JTAG Server” and then reboot the PC. 

    Related Products

    This article applies to 2 products

    Intel® FPGA Download Cable PL-USB-BLASTER-RCN
    Intel® Programmable Devices

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