Description
There are various error messages that indicate a corrupt Quartus® II installation, such as the following:
- Setup has experienced an error
- Error code: -5001
- >SetupDLL\SetupDLL.cpp(391)
Follow these steps to remove a corrupt Quartus II installation in Windows:
- Open a system command prompt and run the following command:
jtagserver --uninstall. - Find the instance GUID for the version of the Quartus II software that you are uninstalling. The instance GUID is the number in the <Quartus II Installation Directory\bin\instanceguid.txt file.
- Delete the directory named C:\Program Files\InstallShield Installation Information\<instance GUID>. Note that the InstallShield Installation Information directory may be hidden, so you should configure your system to show all files.
- Delete the Quartus II installation directory.
- Open the Windows registry editor. For example, from the Start menu, choose Run, and type regedit.
- Delete the registry entry HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Uninstall/<instance GUID>.