Article ID: 000080957 Content Type: Troubleshooting Last Reviewed: 08/15/2017

Why does my Intel Stratix 10 Board Test System GUI disappear?

Environment

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Description

Due to a problem with the Intel® Stratix® 10 FPGA Development Kit package, your Board Test System (BTS) GUI may exhibit the following behaviors: 

  • BTS does not recognize your board
  • BTS GUI opens but then disappears

When you open the bts_log.txt, you see the following line:

    INFO: System Max matched: true, Fpga matched: false

Resolution

To work around this problem, request the latest version of the Development Kit package from your FAE or file a service request. 

Related Products

This article applies to 1 products

Intel® Stratix® 10 GX FPGA

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