Article ID: 000080957 Content Type: Troubleshooting Last Reviewed: 08/15/2017

Why does my Intel Stratix 10 Board Test System GUI disappear?

Environment

Bug ID: FB: 479353,476640, 477712, 482500;

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Description

Due to a problem with the Intel® Stratix® 10 FPGA Development Kit package, your Board Test System (BTS) GUI may exhibit the following behaviors:

BTS does not recognize your board
BTS GUI opens but then disappears

When you open the bts_log.txt, you see the following line:

INFO: System Max matched: true, Fpga matched: false

Resolution

To work around this problem, request the latest version of the Development Kit package from your FAE or file a service request.

Description
Resolution

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