Article ID: 000076624 Content Type: Troubleshooting Last Reviewed: 08/08/2023

Why does the Intel Agilex® 7 FPGA RSU fail to boot from the factory image after upgrading the factory image?

Environment

    Intel® Quartus® Prime Pro Edition
    Remote Update Intel® FPGA IP
BUILT IN - ARTICLE INTRO SECOND COMPONENT
Description

Due to a problem in the Intel® Quartus® Prime Pro Edition Software versions 20.2 onwards,  the RSU factory image is corrupted after upgrading the factory image in the Intel Agilex® 7 device.

Resolution

There is no workaround for the current problem because the RSU Factory Upgrade feature is broken. 

This problem was fixed starting with Intel® Quartus® Prime Pro Editon Software version 20.4 

Related Products

This article applies to 4 products

Intel Agilex® 7 FPGAs and SoC FPGAs F-Series
Intel® FPGA Configuration Device EPCQ-L
Intel Agilex® 7 FPGAs and SoC FPGAs I-Series
Intel Agilex® 7 FPGAs and SoC FPGAs

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