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Support

Support

    Support Home Memory and Storage Data Center SSDs

Intel® SSD DC S3500 Series

Support information for Intel® SSD DC S3500 Series

  • Compatibility

    Compatibility

    Sorry, there are no results matching your filter criteria.
    • Compatible Operating Systems for Intel® Solid State Drives
    • Intel® SSD Data Center Family SMART Attributes
    • Mac* OS Compatibility for Intel® Solid State Drives
    • Find Compatibility Information for Intel Products
    • Learn about the Advantages of TRIM and How to Use It with Your Intel® SSD
    • Intel® Solid State Drive Compatibility with Intel® Desktop Boards
  • Error Messages

    Error Messages

    Sorry, there are no results matching your filter criteria.
    • The SSD Moves from 'Healthy Mode' to 'Disable Logic Mode'
  • Identify My Product

    Identify My Product

    Sorry, there are no results matching your filter criteria.
    • Find the Firmware Version for Your Intel® Solid State Drive
  • Install & Setup

    Install & Setup

    Sorry, there are no results matching your filter criteria.
    • How to Install and Use Intel® Data Migration Software
    • User and Install Guides for Intel® SSD Data Center Tool
    • Installing Intel® SSD Toolbox
    • How Enabling a Drive Password Affects Firmware Updating
    • Use Your Encrypted Intel® Solid State Drive on a Different System
    • Converting a Data SSD or SSD with Windows* Installation from Legacy to UEFI without Data Loss
    • Specific Drivers for Intel® SSDs
    • Administrator Guides for the Intel® Cache Acceleration Software and Open CAS Linux
    • How to Initialize an Intel® SSD in Windows* 7/8.1 or Windows® 10
    • Installation Guide for Intel® SATA Solid State Drive
      • Learn If Intel® Solid State Drives Need Specific Drivers
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  • Maintenance & Performance

    Maintenance & Performance

    Sorry, there are no results matching your filter criteria.
    • Frequently Asked Questions about Intel® Data Migration Software
    • User and Installation Guides for Intel® SSD Toolbox
    • How to Use the Intel® SSD Toolbox
    • Overview for Intel® Solid State Drive Tools
    • Removing Partitions with Microsoft DiskPart*
    • User Guide for Intel® SSD Firmware Update Tool
    • Frequently Asked Questions about Intel® Solid State Drive Toolbox
    • When to Run a Low-Level Format or Secure Erase on Intel® Solid State Drives and Tools to Use
    • SSD is in Locked Read-Only Mode
    • What to Do if Your Intel® SSD Detects a Security Freeze Lock
      • Disable Write Caching on Intel® Solid State Drives
      • Support Videos for Intel® Solid State Drives
      • Update Your Intel® SSD Firmware Using the Intel® SSD Toolbox
      • Improve Write Speed Performance to Avoid System Freezing
      • Tuning Your Intel® Solid State Drive with the Intel® SSD Toolbox
      • Optimize Your Intel® SSD Performance with Intel® SSD Toolbox
      • Gain Optimal Performance by Changes to SSD Physical Sector Size
      • Protect the Lifespan of Your Intel® SSD
      • User Guide Version 3.5.2 for Intel® SSD Toolbox
    Show Less Show more
  • Product Comparison

    Product Comparison

    Sorry, there are no results matching your filter criteria.
    • How to Compare Intel® SSDs Using Product Specifications Page Using ARK
    • Intel® Solid State Drive Families
  • Product Information & Documentation

    Product Information & Documentation

    Sorry, there are no results matching your filter criteria.
    • Firmware Versions for Intel® Solid State Drives and Intel® Optane™ Memory
    • Product Briefs for Intel® Solid State Drives and Modules
    • Form Factor Dimensions for Intel® Solid State Drives
    • TRIM Overview
    • What is the Country of Origin (COO) of Intel® Solid State Drives
    • Intel® SSD Toolbox Overview
    • Electronic Product Environmental Assessment Tool (EPEAT)
    • Product Change Notifications for Intel® Products
    • Intel EU Single Place of Contact Address Change
    • Green Product Label for China RoHS Conformity Assessment
      • International Material Data System (IMDS) for Intel Products
      • RoHS Compliance with Phthalate Restrictions for All Intel® Products
      • Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
      • ISO Certifications for Intel® Products
      • REACH SVHC Compliance for All Intel® Products
      • Declaration of Conformity for Intel® Products
      • User Guide for Intel® Data Migration Software
      • Is it possible to recover SSD after enabling ATA Security?
      • How do I find pricing information for Intel® SSDs
      • Data Recovery Options for Intel® SSDs
      • Frequently Asked Questions for Intel® Solid State Drives
      • Support for Dell* Servers with Intel® Solid State Drives
      • Intel® SSD Data Center Tool
      • Release Notes for Intel® Solid State Drive Firmware
    Show Less Show more
  • Troubleshooting

    Troubleshooting

    Sorry, there are no results matching your filter criteria.
    • Troubleshooting Recognition and other common Issues for Intel® Solid State Drives
    • Troubleshooting Wizard for Intel® Solid State Drives
    • Unable to Run Secure Erase on Intel® SSD Toolbox on SATA SSD's
    • Simple Steps to Obtain SMART Attributes and Other Logs from Intel® Data Center SSDs, and Update SSD Firmware
    • Intel® Data Center SSDs: Extracting System Logs for Debug
    • Intel® Data Center SSDs: Important SMART Attribute Indicators
    • What to do when a Solid State Drive (SSD) is failing in RAID
  • Warranty & RMA

    Warranty & RMA

    Sorry, there are no results matching your filter criteria.
    • Limited Warranties for Intel® Solid State Drives and Modules
    • Securely Erase Data on Intel® Solid State Drives That Needs Replacement
    • Find Model, Serial, and SA Numbers for Intel® SSDs and Modules
    • Warranty Information for Intel® Solid State Drives and Modules
    • Warranty for Intel® SSD Data Center Family
    • Support Phone Numbers for Intel® Solid State Drives and Modules
    • Warranty for Intel® Solid State Drive DC S3500 Series
  • Compatibility

    Compatibility

    Sorry, there are no results matching your filter criteria.
    • Compatible Operating Systems for Intel® Solid State Drives
    • Intel® SSD Data Center Family SMART Attributes
    • Mac* OS Compatibility for Intel® Solid State Drives
    • Find Compatibility Information for Intel Products
    • Learn about the Advantages of TRIM and How to Use It with Your Intel® SSD
    • Intel® Solid State Drive Compatibility with Intel® Desktop Boards
  • Error Messages

    Error Messages

    Sorry, there are no results matching your filter criteria.
    • The SSD Moves from 'Healthy Mode' to 'Disable Logic Mode'
  • Identify My Product

    Identify My Product

    Sorry, there are no results matching your filter criteria.
    • Find the Firmware Version for Your Intel® Solid State Drive
  • Install & Setup

    Install & Setup

    Sorry, there are no results matching your filter criteria.
    • How to Install and Use Intel® Data Migration Software
    • User and Install Guides for Intel® SSD Data Center Tool
    • Installing Intel® SSD Toolbox
    • How Enabling a Drive Password Affects Firmware Updating
    • Use Your Encrypted Intel® Solid State Drive on a Different System
    • Converting a Data SSD or SSD with Windows* Installation from Legacy to UEFI without Data Loss
    • Specific Drivers for Intel® SSDs
    • Administrator Guides for the Intel® Cache Acceleration Software and Open CAS Linux
    • How to Initialize an Intel® SSD in Windows* 7/8.1 or Windows® 10
    • Installation Guide for Intel® SATA Solid State Drive
      • Learn If Intel® Solid State Drives Need Specific Drivers
    Show Less Show more
  • Maintenance & Performance

    Maintenance & Performance

    Sorry, there are no results matching your filter criteria.
    • Frequently Asked Questions about Intel® Data Migration Software
    • User and Installation Guides for Intel® SSD Toolbox
    • How to Use the Intel® SSD Toolbox
    • Overview for Intel® Solid State Drive Tools
    • Removing Partitions with Microsoft DiskPart*
    • User Guide for Intel® SSD Firmware Update Tool
    • Frequently Asked Questions about Intel® Solid State Drive Toolbox
    • When to Run a Low-Level Format or Secure Erase on Intel® Solid State Drives and Tools to Use
    • SSD is in Locked Read-Only Mode
    • What to Do if Your Intel® SSD Detects a Security Freeze Lock
      • Disable Write Caching on Intel® Solid State Drives
      • Support Videos for Intel® Solid State Drives
      • Update Your Intel® SSD Firmware Using the Intel® SSD Toolbox
      • Improve Write Speed Performance to Avoid System Freezing
      • Tuning Your Intel® Solid State Drive with the Intel® SSD Toolbox
      • Optimize Your Intel® SSD Performance with Intel® SSD Toolbox
      • Gain Optimal Performance by Changes to SSD Physical Sector Size
      • Protect the Lifespan of Your Intel® SSD
      • User Guide Version 3.5.2 for Intel® SSD Toolbox
    Show Less Show more
  • Product Comparison

    Product Comparison

    Sorry, there are no results matching your filter criteria.
    • How to Compare Intel® SSDs Using Product Specifications Page Using ARK
    • Intel® Solid State Drive Families
  • Product Information & Documentation

    Product Information & Documentation

    Sorry, there are no results matching your filter criteria.
    • Firmware Versions for Intel® Solid State Drives and Intel® Optane™ Memory
    • Product Briefs for Intel® Solid State Drives and Modules
    • Form Factor Dimensions for Intel® Solid State Drives
    • TRIM Overview
    • What is the Country of Origin (COO) of Intel® Solid State Drives
    • Intel® SSD Toolbox Overview
    • Electronic Product Environmental Assessment Tool (EPEAT)
    • Product Change Notifications for Intel® Products
    • Intel EU Single Place of Contact Address Change
    • Green Product Label for China RoHS Conformity Assessment
      • International Material Data System (IMDS) for Intel Products
      • RoHS Compliance with Phthalate Restrictions for All Intel® Products
      • Where to Find Material Declaration Data Sheet (MDDS) for Intel® Products
      • ISO Certifications for Intel® Products
      • REACH SVHC Compliance for All Intel® Products
      • Declaration of Conformity for Intel® Products
      • User Guide for Intel® Data Migration Software
      • Is it possible to recover SSD after enabling ATA Security?
      • How do I find pricing information for Intel® SSDs
      • Data Recovery Options for Intel® SSDs
      • Frequently Asked Questions for Intel® Solid State Drives
      • Support for Dell* Servers with Intel® Solid State Drives
      • Intel® SSD Data Center Tool
      • Release Notes for Intel® Solid State Drive Firmware
    Show Less Show more
  • Troubleshooting

    Troubleshooting

    Sorry, there are no results matching your filter criteria.
    • Troubleshooting Recognition and other common Issues for Intel® Solid State Drives
    • Troubleshooting Wizard for Intel® Solid State Drives
    • Unable to Run Secure Erase on Intel® SSD Toolbox on SATA SSD's
    • Simple Steps to Obtain SMART Attributes and Other Logs from Intel® Data Center SSDs, and Update SSD Firmware
    • Intel® Data Center SSDs: Extracting System Logs for Debug
    • Intel® Data Center SSDs: Important SMART Attribute Indicators
    • What to do when a Solid State Drive (SSD) is failing in RAID
  • Warranty & RMA

    Warranty & RMA

    Sorry, there are no results matching your filter criteria.
    • Limited Warranties for Intel® Solid State Drives and Modules
    • Securely Erase Data on Intel® Solid State Drives That Needs Replacement
    • Find Model, Serial, and SA Numbers for Intel® SSDs and Modules
    • Warranty Information for Intel® Solid State Drives and Modules
    • Warranty for Intel® SSD Data Center Family
    • Support Phone Numbers for Intel® Solid State Drives and Modules
    • Warranty for Intel® Solid State Drive DC S3500 Series

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