Options for Identifying Your Intel® China Boxed Processor

Last Reviewed: 03-Mar-2017
Article ID: 000006833

We recommend that you use WeChat* to identify your processor:

  1. Follow the official Intel customer support account by searching for IntelCustomerSupport, or by scanning the 2D Matrix shown.
  2. Send messages using 11# Processor Serial Number (Example: 11#LLW1GC*JEY9S) or click Scan it in the self-service menu.
Note WeChat China Boxed Processor identification is applicable for China customers only. To claim warranty for China Boxed Processor, contact Intel Customer Support in China.

There are two other options you can use to identify your processor:

  • Go to the Intel CBT page and enter either the processor Serial Number from the processor package or ULT number from the processor.
  • Contact Intel customer support and provide your processor Serial Number or ULT number. An agent can help you with processor identification.
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