Intel® Network Connection Support Options

Last Reviewed: 21-Sep-2017
Article ID: 000006628

We support retail versions of Intel® Ethernet Adapters. These adapters are usually purchased separately and added into a computer. Sometimes you might buy a computer with a retail adapter added in by the builder. Either way, you're supported by Intel if you're the original purchaser of a new retail network adapter.

Most computers come with built-in network connections. The built-in network connections are supported by the original equipment manufacturer (OEM). Built-in network connections usually have device names that include the words "Network Connection." An Intel® 82579V Gigabit Ethernet PHY Network Connection is one example.

If the network connection is built into another Intel® product, such as a server board or desktop board, then those network connections are supported by Intel.

Some add-in adapters are OEM versions that are supported by the OEM. These adapters might be custom or generic versions, which are usually installed by the OEM when you purchase the computer.

Contact your manufacturer for support, drivers, and software if you have an OEM product.

Intel Customer Support is available if you have a current retail Intel product.

Note Intel does not provide support for OEM integrated network connections, mobile connections, or OEM adapters.

Use drivers and software from your computer manufacturer
The drivers your computer manufacturer provides are validated to work with your system. Your computer manufacturer might have customized the drivers and software to enable features or provide improved operation on your computer. Using generic drivers can impact your computer warranty and limit support from your manufacturer.

Generic drivers and software
If you can no longer get support from your computer manufacturer, you can download generic drivers.

Boxed versions of Intel® Desktop Boards and Intel® Server Boards
Support for integrated network connections is available for Intel® Desktop Boards and Intel® Server Boards.

OEM network connections examples (not a complete list)

Product name
Intel 82567LM-2 Network Connection
Intel® 82577LM Gigabit Ethernet PHY
Intel® 82579LM Gigabit Ethernet PHY
Intel® 82579V Gigabit Ethernet PHY
Intel® I210 Gigabit Network Connection
Intel® I211 Gigabit Network Connection
Intel® Ethernet Connection I217-LM
Intel® Ethernet Connection I217-V
Intel® Ethernet Connection I218-LM
Intel® Ethernet Connection I218-V
Intel® PRO/100 VE Network Connection
Intel® PRO/100 VM Network Connection
Intel® PRO/1000 CT Network Connection
Intel® PRO/1000 GT Desktop Adapter
Intel PRO/1000 GT Mobile Connection
Intel® PRO/1000 MT Dual Port Server Adapter
Intel PRO/1000 MT Mobile Connection
Intel PRO/1000 MT Network Connection
Intel® PRO/1000 MT Server Adapter
Intel PRO/1000 PF Network Connection
Intel PRO/1000 PL Network Connection
Intel® PRO/1000 PM Network Connection