Intel® SSD Optimizer Shows VSS Error

Last Reviewed: 21-Apr-2017
Article ID: 000006385

What is the problem?

The Intel® SSD Optimizer shows a Volume Shadow Copy Service (VSS) error screen, but I am not doing a backup. 

Screenshot of the error


What is the cause?

VSS is not enabled for your particular operating system.

How to fix

Enable VSS for your operating system, following the steps below:

  1. Click Start, and type Services in the Search Programs and Files box.
  2. Click Services, and click Yes when you see the User Account Control Message.
  3. Scroll down and double-click Volume Shadow Copy.
  4. Go to the drop down box for Startup Type, click Automatic from the list of options, and click OK. This selection enables VSS each time you start Windows.
  5. Click Start, and run the Intel SSD Optimizer.