Intel® Hot Swap Expander Controller Firmware Update Error 005 for Intel® Server Boards

Documentation

Install & Setup

000008159

12/04/2023

What am I seeing?

A firmware update may fail and display error 005.

How to fix it

Follow these steps:

  1. Disconnect the SAS cable.
  2. Confirm that the IPMB cable is connected properly between the first Intel® Hot Swap Expander Controller and the Intel® Server Board.
  3. Disconnect the hard drives.
  4. Remove any Intel® RAID Controller cards.

Refer to the Enclosure Management Cabling Guide for locations of cables and headers.