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Unable to SSH Intel® Developer Cloud Console Instance

Content Type: Troubleshooting   |   Article ID: 000097658   |   Last Reviewed: 01/04/2024

Description

  • Encountered an error when connecting SSH to the Intel® Developer Cloud Console.
  • Error Output : u1xxxxx@idcbetabatch.eglb.intel.com: Permission denied (publickey).

Resolution

  • Submit a service request through Intel Customer Support to check the SSH connection.
  • Developer disabled SLURM SSH in Intel® Developer Cloud due to some security concerns.

Additional information

Only the Jupyterhub terminal can be used for Linux* commands.

Related Products

This article applies to 1 products.