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Ponte Vecchio (PVC) GPU Card Is Not Detected in Intel® Developer Cloud Instance

Content Type: Troubleshooting   |   Article ID: 000096314   |   Last Reviewed: 09/14/2023

Description

  • Connected to Intel® Data Center GPU Max 1550 (one GPU) with 4th Generation Intel® Xeon® Scalable processors (Virtual Machine) instance.
  • Executed xpu-smi discovery command on terminal.
  • Output displayed No device discovered.

Resolution

Submit a service request through Intel Customer Support for further investigation.

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