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Gigapixel AI* Shows No Compute Load in the Task Manager

Content Type: Troubleshooting | Article ID: 000095719 | Last Reviewed: 12/17/2024

Description Resolution

Windows 11* Family, Windows® 10 family

Description

When using Gigapixel AI* to process images, the dGPU shows no compute load in the task manager.

Update your Gigapixel AI application to the latest version (7.0 or above). And alos update to the latest graphics driver, 101.5382 or above.

This article applies to 13 products.

Intel® Arc™ A380 Graphics Intel® Arc™ B570 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ A370M Graphics Intel® Arc™ B-Series Graphics Intel® Arc™ A570M Graphics Intel® Arc™ B580 Graphics Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ A530M Graphics Intel® Arc™ A-Series Graphics

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