Article ID: 000095043 Content Type: Error Messages Last Reviewed: 05/31/2024

Unable to SSH into Virtual Machine Instance on Windows*

Environment

Windows® 10, 64-bit*

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Summary

Regenerate new SSH key on Windows* and launch new Virtual Machine instance.

Description
  • Initiated SSH connection into VM instance on Windows*.

  • Entered devcloud when prompted for Password.

  • Encountered error: Permission denied (publickey,keyboard-interactive).
    kex_exchange_identification: Connection closed by remote host“

Resolution
  1. Set up SSH keys again on Windows.
    mkdir %USERPROFILE%\.ssh & ssh-keygen -t rsa -b 4096 -f %USERPROFILE%\.ssh\id_rsa
  2. Open and copy the entire content of the file: id_rsa.pub.

  3. Update the copied SSH key in the profile before starting an instance.

  4. Launch new Virtual Machine instance.

Additional information

Refer to Intel® Developer Cloud Get started for setting up SSH key.

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