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Unable to Access Unexpired Bare Metal Instance

Content Type: Connectivity   |   Article ID: 000094834   |   Last Reviewed: 12/04/2023

Description

  • Initiated SSH connection into Bare Metal instance.
  • Unable to connect due to unusual password prompt.
  • Viewed Instances and the Connectivity Information showed please add cloud promotion credits message.

Resolution

Submit a service request through Intel Customer Support to get an extension.

Related Products

This article applies to 1 products.