Article ID: 000094260 Content Type: Connectivity Last Reviewed: 05/16/2023

Unable to SSH into Bare Metal (BM) Instance Using Corporate or Non-corporate Network

Environment

Windows® 10, 64-bit*

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Summary

Contact Intel Customer Support for further troubleshooting

Description
  • Initiated SSH connection into BM instance using corporate network
  • Encountered error:  ssh: connect to host 146.152.207.15 port 22: Connection timed out kex_exchange_identification: Connection closed by remote host Connection closed by UNKNOWN port 65535
  • Updated the SSH config file with correct configuration
  • Initiated SSH connection into BM instance using corporate network again
  • Encountered the same error
  • Removed SSH config file
  • Initiated SSH connection into BM instance using non-corporate (own/public) network
  • Encountered same error
Resolution

Submit a service request through Intel Customer Support for further troubleshooting.

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