Article ID: 000094148 Content Type: Connectivity Last Reviewed: 03/27/2023

Secondary Secure Shell (SSH) Users Are Unable to Connect to an Instance

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Summary

Insufficient credit amount to connect to an instance.

Description

Unable to connect to Gaudi® 2 machine due to the Public Key issue.

Resolution

Additional credits are needed on the account for secondary user.

Add a credit card or promo code to get it to work.

Related Products

This article applies to 1 products