Skip To Main Content
Support Knowledge Base

Error: "Failed to Verify Internet Connection Nonnumeric Port: ’Port'” When Installing Edge Insights for Autonomous Mobile Robots (EI for AMR)

Content Type: Error Messages   |   Article ID: 000092828   |   Last Reviewed: 12/12/2024

Description

  • Downloaded EI for AMR software package
  • Ran into the following error during the installation

    Starting the setup...
    ESB CLI version: 2022.3
    Target OS: Ubuntu 20.04
    Python version: 3.8.10
    Checking Internet connection
    Failed to verify Internet connection nonnumeric port: 'port'
    Reconnecting
    Failed to verify Internet connection nonnumeric port: 'port'
    Reconnecting
    Failed to verify Internet connection nonnumeric port: 'port'
    Please check the Internet connection and proxy settings

Resolution

Use the following commands to verify that the ftp_proxy, http_proxy, https_proxy and no_proxy variables are set correctly.

cat /etc/environment

env

Edit the /etc/environment file or manually configure the proxy variables using the export command.

Related Products

This article applies to 1 products.