Article ID: 000090556 Content Type: Troubleshooting Last Reviewed: 08/05/2022

Intel® NUC11PA and NUC11TN Power LED Light Still On after Shutting Down the Device

Environment

The only way to shut down the NUC is to hold the power button or remove the power from the device. 

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Installing the latest graphics driver will allow the power LED to turn off after shutting down the NUC11PA or NUC11TN

Description

The power LED on the Intel® NUC11PA and NUC11TN products remain on when it has been shut down.

The issue seems to be more prevalent with multiple displays connected.

Resolution

Download and install Intel® Graphics Driver 31.0.101.3222/31.0.101.2111.

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