The troubleshooting wizard below is an interactive diagnostic tool that can help isolate and resolve issues with the Intel® Memory and Storage Tool (GUI).
Launch the online wizard:
|This troubleshooting wizard does not cover issues with the Intel® Optane™ Memory. For issues related to Intel® Optane™ Memory devices, see the Troubleshooting Guide for Intel® Optane™ Memory.
|Intel® Memory and Storage Tool: Quick Tips on How to View Drive Details, Update Firmware, and View/Export SMART Logs
|Troubleshooting Wizard for Intel® SSD Detection and Performance Issues