Article ID: 000087840 Content Type: Troubleshooting Last Reviewed: 06/15/2023

Intel® NUC 9 Extreme Laptop Kit – LAPQC71B Is Unable to Wake from Sleep Using USB Devices

Environment

Windows® 10, 64-bit*

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Summary

The NUC laptop does not support USB wake from sleep.

Description

The ability to enable usb-wake is disabled at a bios-level on the Intel® NUC 9 Extreme Laptop. Can it be enabled?

Resolution

Intel® NUC laptops LAPQC71X (Queens County) only supports the legacy S3 power state. During the S3 power state, the USB is turned off which means USB devices can't be used to wake the laptop.

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