Article ID: 000073633 Content Type: Troubleshooting Last Reviewed: 11/22/2021

Why Can't I Control the Node through Intel® Smart Edge?

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Summary

What to do when "Edge Node is unreachable" error is encountered while trying to connect to the node.

Description

Error Message: Edge Node is unreachable  while trying to connect to the node.

Resolution

The error could be related to an expired certificate. 

To resolve the issue, we recommend the following: 

  1. Re-image the server
  2. Activate the new build and have the controller go through the discovery process again