Article ID: 000059898 Content Type: Error Messages Last Reviewed: 08/09/2021

How do I Resolve Error Messages with Intel® Driver & Support Assistant in the Microsoft Edge* Browser?

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Provides a step-through to resolve error messages for Intel® Driver & Support Assistant specifically when working in Microsoft Edge*

Description

What do I do when I get an error message in Microsoft Edge* when using Intel® Driver & Support Assistant (Intel® DSA)?

Resolution

If you receive an error message trying to view Intel® Driver & Support Assistant in Microsoft Edge*, try the following troubleshooting steps:

  1. Ensure you are using Edge* (version 44.17763/18.17763 or newer). Look here to find out how to check your version of Edge*.
  2. Type about:flags in the browser url bar, and hit enter.
  3. Make sure that Allow localhost loopback is checked.
  4. Even if it is checked, sometimes toggling the checkbox will cause Intel® Driver & Support Assistant to work again. To toggle:
    1. Uncheck Allow localhost loopback.
    2. Close Edge.
    3. Re-open Edge.
    4. Check Allow localhost loopback.
    5. Close and re-open Edge.
    6. Launch Intel® Driver & Support Assistant.

Disclaimer

1

All postings and use of the content on this site are subject to Intel.com Terms of Use.