Summary
Troubleshooting procedures when experiencing error code 10 on the Intel® NUC.
Description
In Device Manager I'm seeing Code 10 Intel® Smart Sound Technology (Intel® SST) OED.
Resolution
- Perform a cold reboot (hold the power button until the PC powers off and then power on the NUC) the Intel NUC. If problem persists, continue to next step.
- Update to the latest Realtek* High Definition audio driver.
- If you know your NUC model number, you can find this driver on Download Center.
- Update to the latest BIOS version.
- Restore BIOS factory defaults:
- Press F2 during boot to enter BIOS Setup.
- Press F9 to set factory defaults.
- Press F10 to save and exit BIOS Setup.
Additional information
BIOS version 0051 added support for hands free Alexa*, but caused the error on Intel® Smart Sound Technology (Intel® SST) OED in Device Manager.