Article ID: 000059400 Content Type: Troubleshooting Last Reviewed: 09/01/2022

Why is the Device Manager Showing Exclamation Marks Under Other Devices on My Intel® NUC?

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Summary

Steps for removing the exclamation marks in Device Manager after Updating an Intel® NUC via the IDSA tool.

Description

After updating all my drivers on an Intel® NUC using the Intel® Driver & Support Assistant, the Device Manager is showing yellow exclamation marks under Other Devices.

Resolution
  1. Download the Intel® Driver & Support Assistant (IDSA), scan the system for updates, it may detects the Intel® Serial IO Driver for Intel® NUC.
    NoteIf the IDSA does not detect the Intel® Serial IO Driver update, then Download and install  Intel® Serial IO Driver for Intel® NUC
  2. Download and install Intel® Management Engine Consumer Driver for Windows® 10 64-bit for Intel® NUC
  3. Download and install Intel® Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE
  4. Reboot the NUC and all the exclamation marks will be gone.