Article ID: 000058234 Content Type: Troubleshooting Last Reviewed: 07/13/2021

Edge Node Status Shows "401, Unauthorized" Message when Trying to add a Token

Environment

Intel® Smart Edge Token  

linux

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Summary

How to handle a "401, Unauthorized" error message on the Edge Node Status web page when trying to add a token on an Intel® Smart Edge server

Description

Received an error message after reinstalling the operating system (OS) from an .iso image at the step of installing the token. The token entered was previously used.

Here is an example of the error message:

example image

Resolution

Tokens are for one-time use only. If a new token is needed, contact Intel Support to obtain a new token.

Contact options for support of Intel® Smart Edge products: