Does My Processor Support Intel® Adaptive Sync?

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Product Information & Documentation

000057115

10/20/2020

What are you seeing?

Will Intel Adaptive Sync be implemented on older generations of integrated Graphics Processing Units (iGPUs)?


How to fix it:

Intel® Adaptive Sync is available only on 10th Generation Intel® Processors or newer with UHD Graphics and Iris Plus Graphics.

System requirements:

  • 10th Generation Intel® Processor or newer
  • DXGI 1.5
  • Use the DirectX 11 or 12 API
  • A monitor that supports VESA* Adaptive Sync
  • Adaptive Sync enabled in the Intel® Graphics Control Panel (Intel® GCP) or Intel® Graphics Command Center (Intel® GCC)
  • A DisplayPort* cable must be used (HDMI* is not currently being supported)
NoteHD Graphics 620, Iris Plus Graphics 655 and similar are 9th generation Intel® Processor Graphics and do not support Intel® Adaptive Sync.

Cause & More Information:

Refer to this article to identify your graphics controller.

If the system requirements are met, see How to Enable Global Settings in the Intel® Graphics Command Center for the steps to enable the setting.

Related topics
How to Enable Global Settings in the Intel® Graphics Command Center
Enabling Intel® Adaptive Sync
Identify Your Intel® Graphics Controller
How to Install the Intel® Graphics Command Center
How to Install the Intel® Graphics Control Panel

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