Article ID: 000054816 Content Type: Troubleshooting Last Reviewed: 08/06/2021

How to fix a non-bootable Intel® Visual Compute Accelerator?

Environment

Intel® Visual Compute Accelerator (Intel® VCA)

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Summary

Troubleshooting steps to address no-boot (no power) with an Intel® VCA and VCA2

Description

No power and no LEDs are on.

Resolution

Troubleshooting Steps:

  1. Ensure cabling and integration of the device is correct.
  2. Check the Compatible Hardware and Operating Systems for the the Intel® Visual Compute Accelerator VCA1283LVV or the Intel® Visual Compute Accelerator 2 VCA1585LMV.
    1. Refer to the Product Specification and Hardware User Guide for your Intel® Visual Compute Accelerator.  Find the guide and related topics, in the support, main, technical website.
    2. Check the List of Packages for Various Software Releases for Intel® Visual Compute Accelerator.
  3. If the Intel® VCA came bundled with your system, check with your system manufacturer.
  4. Refer to section 9: Troubleshooting of the Software User Guide for the Intel® Visual Compute Accelerator VCA1283LVV / VCA1585LMV.