Article ID: 000038589 Content Type: Troubleshooting Last Reviewed: 05/19/2022

Error Message When Opening the Intel Graphics Control Panel

Environment

Windows® 10, 64-bit*

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Summary

How to resolve the "Can't open the control panel because the system does not have the newest drivers." error message after installing the Intel Graphics Control Panel from Microsoft Store.

Description

An error message appears when opening the Intel Graphics Control Panel stating:
"Can't open the control panel because the system does not have the newest drivers."

Resolution

To resolve the issue, follow the steps below:

If the issue persists, contact laptop manufacturer and/or Microsoft Support.

NoteWe supply generic versions of graphics drivers for general purposes. Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the graphics driver software or software packaging. To avoid potential installation incompatibilities, we recommend that you check first with your computer manufacturer and use the driver software provided by them.
Additional information

The Intel® Graphics Control Panel is no longer bundled with DCH driver packages. It must be downloaded and installed separately from the Microsoft Store.