Installing Legacy Intel® Graphics drivers for Intel® NUC with Windows* 10 RS1/RS2

Documentation

Troubleshooting

000032950

06/05/2020

What are you seeing?

Intel® Graphics drivers can't be installed on an Intel® NUC. Error: This installation package is not supported by this processor type.

Why are you seeing this?

This often occurs if the driver you are trying to install is a new DCH driver. Windows DCH Drivers are driver packages that can be installed and run only on Universal Windows Platform (UWP) based editions of Windows® 10 RS3 (1709) and later. If you are using an earlier Windows* 10 revision, you won't be able to install the DCH Graphics driver.

How to fix it.

Click or the topic for details:

Option 1: Allow Windows Update services to automatically find and install the latest driver validated for your system.
  1. Press the Windows key on your keyboard followed by X.
  2. Click on Device Manager.
  3. Click on Display Adapters.
  4. Right-click on the Intel Graphics Controller.
    Note If no previous driver has been installed this might be named Microsoft Basic Display Adapter or something similar.
  5. Click on Update driver.
  6. Click on Search automatically for updated driver software.

Windows update will automatically search for and install the best and latest driver validated by your computer manufacturer.

Option 2: Manually download and install a Legacy driver

Intel® Graphics drivers for Intel® NUC running Windows* 10 RS1/RS2:

Intel® NUC model Driver version

NUC8ixBEx
NUC7ixBNx
NUC7ixDNx
NUC7xJYx
NUC6CAx
NUC6ixSYx

24.20.100.6229
NUC8i7HxK 24.20.100.6286
NUC6i7KYK 24.20.100.6286

If you are using Windows* 10 Enterprise (2015 or 2016) LTSB (Long Term Servicing Branch) with your Intel® NUC please refer to the table below:

Driver version Description
15.60.2.4905 For Win 10 2016 LTSB - 1607 (OS build 14393)
15.47.2.4815 For Win 10 2015 LTSB - 1507 (OS build 10240)
Related topic
Frequently Asked Questions about Windows* DCH Drivers for Intel® Graphics