Frequently Asked Questions for Intel® Optane™ Memory H Series

Documentation

Product Information & Documentation

000032754

04/26/2019

In this article you can find information about the Intel® Optane™ Memory H Series including:

  • Details about what the product is
  • Product availability and Compatibility
  • Operating System and software requirements
  • Performance
  • Configuration tips and things to know

Click or the topic for details:

About

What makes the Intel® Optane™ memory H Series SSD different from other Intel® SSD’s?

The Intel® Optane® memory H Series brings two revolutionary technologies together in a single M.2 2280 form factor. Intel has combined Intel® Optane® memory with Intel® QLC 3D NAND storage on a single M.2 module. This has enabled Intel® Optane® memory expansion into thin and light laptops and other constrained DT form factors such as AIO’s and mini PCs. The combination of high-speed acceleration and affordable large SSD storage capacity in a single M.2 module will enable new and innovative PC platforms.

How is it different from other Intel® Optane™ memory products?

Intel® Optane™ memory can be used to combine, or ‘pair’, SATA storage devices with Intel® Optane™ technology to increase system responsiveness. Intel® Optane™ memory H Series provides the capability to combine, or ‘pair’, Intel® QLC 3D NAND storage with Intel® Optane™ technology on one M.2 2280 form factor using the Intel® Rapid Storage Technology (Intel® RST) software and management applications.

Note The Intel® Optane™ memory media from the Intel® Optane™ H Series device can't be used to accelerate SATA storage devices.
What capacities are available?

System options from vendor to vendor vary, but three SKU’s are available from Intel:

  • Responsiveness refers to how quickly the PC completes end user requests, such as:
    • 16 GB Intel® Optane™ Memory + 256 GB NAND*
    • 32 GB Intel® Optane™ Memory + 512 GB NAND
    • 32 GB Intel® Optane™ Memory + 1TB NAND
Note Some acceleration related features, such as pinning, are only available on SKU’s with 32GB Intel® Optane™ memory capacity or greater.

Product Availability and Compatibility

Where can I buy Intel® Optane™ memory H10 with solid state storage?

This series is only available as part of a complete platform. Find available systems with this product. For additional system available, contact your favorite online retailer or vendor for more information.

Why is the Intel® Optane™ memory H10 with solid state storage only available in systems?

With the unique advantages of having two devices on the same M.2 module, Intel® Optane™ memory H10 with solid state storage has platform requirements that are best enabled as part of a platform integrated solution. We’ll only be offering the Intel® Optane™ memory H10 with solid state storage as part of a complete platform solution from OEMs, system integrators, and retailers. This provides the best possible user experience.

Can I use this device in any system?

No. It can only be used in systems with the proper system BIOS capable of recognizing both halves of the device:

  • The Intel® Optane™ memory side, and
  • The Intel® QLC 3D NAND side 
Each portion of the device will be recognized as a PCIe* x2 device, which can be combined, or ‘paired’, into a single volume using the Intel® RST driver and applications. If the device is placed in a system that isn't properly supported, only the Intel® QLC 3D NAND side of the device will be recognized and accessible.

Important: Using the device in this state is not validated or supported by Intel; results aren't guaranteed.

Note A system that is “Intel® Optane™ Memory Ready” doesn't mean that it supports the Intel® Optane™ memory H Series.
I removed the Intel® Optane™ memory H Series from the system that I bought it with and want to use it in another system. What are the requirements for this?

We don't recommend that you remove the device from the system preconfigured for the device as this could result in data loss. The device can only be used in platforms that support the module in the system BIOS. Please work with your system vendor for more information.

Operating System and Software Requirements

What operating systems are supported?

A Windows® 10 64-bit UEFI system is required and related Intel® Rapid Storage Technology (Intel® RST) driver.

We don't recommend that you change or adjust the preconfigured operating system that came with the system, as this could result in data loss.

Any additional software required?

Yes, Intel® RST software is required to combine, or ‘pair’, the two portions of the Intel® Optane® memory H Series device. A properly supported system will also contain a supported system BIOS. Read more

Performance

What use cases and applications will benefit from Intel® Optane® memory H Series?

One of the key benefits of Intel® Optane™ technology is that it adapts to user needs by preloading and accelerating frequently used application and files. This intelligent caching and acceleration ensure that the most frequently accessed files are stored in Intel® Optane™ memory, giving you an enhanced computing experience. The system autonomously adopts and optimizes to the various client workloads.

Does Intel® Optane® memory H Series eliminate the need for a traditional HDD?

The Intel® Optane® memory H Series is an innovative solution that pairs two devices on a single M.2 module. With both Intel® Optane™ memory media and Intel® QLC 3D NAND media on a single M.2 module, it's an ideal replacement for HDD-based solutions.

Can I choose what to accelerate, or is this done automatically?

Yes. If you have the SKU that contains the 32 GB or greater capacity Intel® Optane™ memory, pinning will be available in your favorite Intel® Optane™ memory-capable application. Read more.

Configuration, Usage and 'How-To's'

The system crashed and no longer boots into the Operating System, what do I do?

We recommend that you work with your system vendor for support, as there could be customizations made to the operating system image and BIOS.

I want to make a backup copy of the operating system image; how can I do this?

We recommend that you follow any procedures provided by the system manufacturer. For reference, if cloning any Intel® Optane™ memory volume, it is required to disable (or ‘unpair’ the devices in the volume) acceleration. Once disabled, use cloning software to clone the ‘slow’ media portion of the device. (In the case of an Intel® Optane™ memory H Series module, this would be the Intel® NAND portion.)

Once complete, re-enable acceleration.

How do I enable/disable acceleration with Intel® Optane™ memory (‘pair’/‘unpair’ the Intel® Optane™ memory side and Intel® QLC 3D NAND storage side of the Intel® Optane™ memory H Series device)?

Systems should come with the device configured properly for use. We do not recommend any changes to this configuration. If this is necessary, we recommend that you follow any procedures from your system manufacturer to manage the device. For reference, the Installation Guide can be used for additional information.

Important: Using the device in an ‘acceleration disabled’ state isn't validated or supported by Intel; results are not guaranteed.

What is pinning, and how do you pin something to be accelerated?

Pinning is a capability to select specific files, folders, and applications to be accelerated in addition to the ones that are accelerated automatically by the Intel® RST software. Pinning is supported on devices that contain 32 GB or greater Intel® Optane™ memory capacity. Read more.

Related topics
Intel® Optane™ Memory Installation Guide
Intel® Optane™ Memory H10 with Solid State Storage Product Page