Article ID: 000029435 Content Type: Connectivity Last Reviewed: 07/09/2021

Hub Does Not Get a PIN From the PIN Server- Scrolling Dashes Displayed

Environment

Intel Unite® app

windowsserver2008

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Instructions on how to manually configure the hub to display the PIN

Description

The Intel Unite® Hub does not get a PIN from the PIN Intel Unite® Server, it only displays scrolling dashes.

-Firewall on
-DNS Service record configuration.
-Could not establish trust relationship for SSL/TLS secure channel with authority unite.local.

Resolution

To manually configure the "ServerConfig.xml" file to go to "https://_Name_of_your_domain_/unite/ccservice.asmx".

The ServerConfig.xml file gets created during the installation of hub and client components of the Intel Unite software. The default location of the xml file is C:\Program Files (x86)\Intel\Intel Unite\Hub or C:\Program Files (x86)\Intel\Intel Unite\Client for hub and client respectively.

If the issue persist, the reason might be related to the firewall. Turn it off or check the firewall tolerance (permissions for Intel Unite®).

Additional information

Hub cannot find the server on auto-discovery mode.

 

Related Products

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