Tips for Playing 4K or HDR Content on Intel® NUC

Documentation

Install & Setup

000029357

02/13/2020

These guidelines will help you set up your Intel® NUC to play 4K or HDR content.

Click or the topic for details:

Device support for 4K/HDR

Make sure your Intel NUC and the display both support 4K/HDR content.

Intel® NUC Check the technical product specifications for your Intel NUC. See the Processor Graphics Subsystem or Graphics Capabilities section.
Display or TV Check the features in the product manual or on the manufacturer's website.
HDR white paper

See the High Dynamic Range (HDR) on Intel Graphics white paper. This document explains HDR technologies and provides details on HDR support on Intel graphics platforms running Windows® 10.

Windows* HEVC codec

If you're streaming online content (Netflix*, Amazon* Prime, Hulu*, and so on), install the Windows HEVC Codec. This codec enables Windows 10 devices to stream 4K and HDR content.

Go to the HEVC Video Extensions page to get the HEVC codec.

HDR doesn't work with Thunderbolt

Some versions of the Intel® NUC NUC7i5BNx and NUC7i7BNx series may need a firmware update for HDR to work.

Any device with the below SA# or greater, already has the update.

Product Code MM# SA#
BOXNUC7I7BNH 950951 J31153-311
BOXNUC7I7BNHL 950952 J57677-310
BOXNUC7I5BNK 950955 J31159-311
BOXNUC7I5BNKL 950957 J57665-310
BOXNUC7I5BNH 950959 J31169-311
BOXNUC7I5BNHL 950961 J57645-310
BOXNUC7I5BNHX1 958547 J59438-107
BOXNUC7I7BNHX1 958548 J59452-107
BOXNUC7I5BNHX1L 958756 J61813-309
BOXNUC7I7BNHX1L 958757 J61751-309
BOXNUC7I7BNHXG 960827 J69975-105
BOXNUC7I7BNHXGL 960839 J69977-105
BOXNUC7I5BNHXF 960845 J69978-105
BOXNUC7I5BNHXFL 960846 J69980-105
BOXNUC7I5BNKP 962995 J79521-103
BOXNUC7I5BNKPL 963000 J79544-103
BOXNUC7I7BNKQ 963162 J79498-103
BOXNUC7I7BNKQL 963164 J79519-103
Enable 4K at 60 Hz refresh rate with Intel® Graphics

To enable 4K at 60 Hertz:

  1. Open the Control Panel. Change the View by to either Large icons or Small icons.

    Icon size

  2. Select Intel® Graphics Settings.

    Intel® Graphics Settings

  3. Select Display.

    Display

  4. Change the Resolution and/or Refresh Rate.

    Resolution

Enable 4K at 60 Hz refresh rate with Radeon Graphics

To enable 4K at 60 Hertz:

  1. Right-click the Windows logo on the bottom left of the screen, and select Settings.
  2. Select System > Display.
  3. Change the Resolution to 3840x2160.

    Resolution of 3840x2160


  4. Select Advanced display settings.

    Advanced display settings


  5. Select Display adapter properties. The name may change depending on how many displays are connected.

    Display adapter properties

  6. Select List All Modes.

    List All Modes

  7. Select 3840x2160, True Color (32-bit), 60 Hertz. Then, click OK.

    3840x2160, True Color (32 bit), 60 Hertz

HDMI Cables

Use premium high-speed HDMI or premium high-speed HDMI with Ethernet cables (sometimes called Category 2). Intel successfully tested the following cables with 4K/HDR content.

Atevon*
High-Speed HDMI Cable with Ethernet
(ATEVON-HDC01)

Atevon*

BlueRigger*
High-Speed HDMI Cable with Ethernet

Bluerigger*

Panasonic*
High-Speed HDMI Cable with Ethernet
(RP-CHKX30-K)

Panasonic*

Plugable*
USB 3.1 Type-C to HDMI 2.0
(USBC-HDMI-CABLE)

4K only, no HDR support

Plugable*

HDMI Adapters

Intel successfully tested the following adapters with 4K/HDR content.

Plugable*
USB 3.1 Type-C to HDMI 2.0
(USBC-HDMI)

4K only, no HDR support

Plugable*

Plugable*
Mini DisplayPort/Thunderbolt to HDMI 2.0 Active Adapter
(MDP-HDMI)

4K only, no HDR support

 

Changing the Color Depth/Chroma Subsampling

Intel Graphics

The Intel graphics driver will automatically output at the highest color bit depth and chroma subsampling rate the display will support. There is no way to change either value.

When outputting at 4K with a 60 Hz refresh rate, the maximum supported bit depth, when using the RGB color model, is 8-bit.

4k output

If you want to use the YCbCr color space, open the Intel® Graphics Command Center, select: Display -> Color and turn on YCbCr.

YCbCr

The maximum supported bit depth is still 8-bit (when outputting at 4K with a 60 Hz refresh rate), but it will show as YCbCr444 instead of RGB.

Third-Party Graphics

If you're using a NUC with third-party graphics, you can choose both the Pixel Format and the color depth. For example, the below screenshot shows the options available on the NUCs that use AMD Radeon™ Graphics.

Note
  • The higher the bit rate, the more chroma subsampling will be introduced.
  • Intel Graphics does not support a color subsampling rate of YCbCr 422 (YUV 4:2:2).

Pixel formatColor Depth

The table below shows how the chroma subsampling changes based off of different bit depths and refresh rates when using HDMI 2.0, 2.0a and 2.0b.

4K formats supported by HDMI 2.0

Television or Monitor Resolution

Check if the television or monitor has the option to change the resolution of each HDMI port. It could be that the television or monitor has a default setting which only enables a specific maximum resolution. For example, this setting could be located at Settings > External Inputs > HDMI Signal Format > Enhanced Format. Contact your television or monitor manufacturer for further support.

Related topics
HDMI 2.0 FAQ
Finding the right cable
PC Home theater setup example
HDMI Doesn't Work on Intel NUC
Display Issue when Connected to a 4K Display with HDMI