How to resolve an error in the Intel® Optane™ memory application that states there is no compatible module in the system, when there is a module in the system.
The following error message is presented in the Intel® Optane™ user interface (UI):
Your system appears to be Intel Optane memory ready but no Intel Optane memory modules were detected in your computer. Please install a compatible module. Visit intel.com/support/optane_memory for more information.
Or, if using the Intel RST (Rapid Storage Technology) user interface, the Intel® Optane™ Memory tab is missing or greyed out.
If using the Intel® Optane™ Memory user interface
1) Uninstall Intel® Optane™ Memory UI and restart the computer.
2) Install Intel® RST UI (Found here as "SetupRST.exe"), Restart.
3) Click Manage Tab.
4) Select the module and click Clear Metadata, restart, and the Intel® Optane™ Memory tab should appear in the UI.
Use Intel® Optane™ memory UI/Intel RST to enable system acceleration with Intel® Optane™ memory
